When can I shop?
JIMCO offices are open 8AM to 4:30PM Monday-Friday CST
Can I order over the phone?
Yes. Call with questions, to place an order or for tech support. We are here to help!
Call 1-800-821-7137, 8AM to 4:30PM Monday-Friday CST.
Call 1-800-821-7137, 8AM to 4:30PM Monday-Friday CST.
What are the hours of the JIMCO Customer Service department?
Customer Service is available 8AM to 4:30PM Monday-Friday CST.
Call 1-800-821-7137.
Call 1-800-821-7137.
What types of payment does JIMCO accept?
We accept all major credit cards, business checks, and wire transfers. Businesses can apply for an account and receive 30‑day credit terms.
Will I be charged local sales tax on my purchase?
If the billing address used at checkout is within Nebraska, sales tax will automatically be included.
How do I check my order status?
At the time you place your order you will be given a quoted ship date.
You can call Customer Service at 1-800-821-7137 to check on the status.
Our team works hard to meet your delivery needs no matter how custom the project.
Can I cancel an order after I've placed it?
You may cancel your order within 24 hours of placing it.
Do your parts come with a warranty?
All JIMCO manufactured products come with a warranty. Please see warranty statement on this website.
What is JIMCO privacy policy?
We keep only the information needed to process and deliver your order. Credit card information is never stored in our system. JIMCO will not sell or make available to any third party any of the information that you provide.
Please call Customer Service with any questions:1-800-821-7137